Privacy Policy

Last updated:

1. Introduction

This Privacy Policy explains how Zorvexalppthunau ("we", "us", "our") collects, uses, stores, shares, and protects your personal data when you visit our website at https://zorvexalppthunau.world (the "Website") or interact with our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

This policy applies to all visitors, users, and customers of our Website and is compliant with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

2. Data Controller

The data controller responsible for your personal data is:

  • Company Name: Zorvexalppthunau
  • Address: 20 Fenchurch St, London EC3M 3BY, United Kingdom
  • Email: infocenter@zorvexalppthunau.world
  • Website: https://zorvexalppthunau.world

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Data You Provide Directly

  • Contact Information: Full name, email address, phone number (optional) — collected when you submit our order form.
  • Order Details: Messages and special requests submitted through our order form.
  • Consent Records: Records of your consent to our Privacy Policy and Terms of Use.

3.2 Data Collected Automatically

  • Technical Data: IP address, browser type and version, operating system, device type, screen resolution.
  • Usage Data: Pages visited, time spent on pages, referral source, navigation paths through the Website.
  • Cookie Data: Information stored in cookies and similar technologies (see our Cookie Policy for details).

3.3 Data We Do Not Collect

  • We do not collect payment card details directly on our Website.
  • We do not collect special category data (health data, racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, sexual orientation).

4. How We Collect Your Data

We collect personal data through the following methods:

  • Order Form: When you complete and submit the order form on our Website.
  • Cookies and Tracking Technologies: Automatically when you browse our Website, subject to your cookie preferences.
  • Email Correspondence: When you contact us directly via email.

5. Purposes and Legal Basis for Processing

We process your personal data for the following purposes, along with the legal basis under Article 6 of the UK GDPR:

Purpose Legal Basis
Processing and fulfilling your orders Performance of a contract (Art. 6(1)(b))
Responding to your enquiries and messages Legitimate interest (Art. 6(1)(f))
Sending order confirmations and updates Performance of a contract (Art. 6(1)(b))
Improving our Website and services Legitimate interest (Art. 6(1)(f))
Website analytics (with consent) Consent (Art. 6(1)(a))
Marketing communications (with consent) Consent (Art. 6(1)(a))
Compliance with legal obligations Legal obligation (Art. 6(1)(c))

6. Data Sharing and Third Parties

We do not sell your personal data to any third party. We may share your data with:

  • Service Providers: Trusted third-party service providers who assist us with website hosting, email delivery, analytics, and order fulfilment. These providers process data on our behalf and are bound by data processing agreements.
  • Legal Authorities: Where required by law, regulation, or legal proceedings, we may disclose your data to law enforcement or regulatory bodies.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to the same privacy commitments.

7. International Data Transfers

Your personal data is primarily stored and processed within the United Kingdom and the European Economic Area (EEA). If data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office (ICO).
  • Adequacy decisions by the UK Government recognising the destination country's data protection standards.
  • Other legally recognised transfer mechanisms under UK GDPR.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Data Category Retention Period
Order form submissions Up to 3 years from submission, or as required by applicable law
Email correspondence Up to 2 years from the last interaction
Cookie consent preferences Up to 12 months from the date of consent
Website analytics data Up to 26 months (anonymised where possible)
Legal and compliance records As required by applicable UK legislation

After the retention period expires, your data will be securely deleted or anonymised. You may request earlier deletion at any time (see Section 9).

9. Your Rights Under GDPR

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

  • Right of Access (Art. 15): You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification (Art. 16): You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure (Art. 17): You can request that we delete your personal data, subject to any legal obligations that require us to retain it.
  • Right to Restrict Processing (Art. 18): You can request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability (Art. 20): You can request that we provide your data in a structured, commonly used, machine-readable format.
  • Right to Object (Art. 21): You can object to the processing of your personal data where we rely on legitimate interest as the legal basis.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • Right Not to Be Subject to Automated Decision-Making (Art. 22): You have the right not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you.

To exercise any of these rights, please contact us at infocenter@zorvexalppthunau.world. We will respond to your request within one calendar month, as required by law.

10. Cookies

Our Website uses cookies and similar technologies. For comprehensive information about the types of cookies we use, their purposes, and how you can manage them, please refer to our Cookie Policy.

11. Security Measures

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it, including:

  • Use of HTTPS encryption for all data transmitted between your browser and our servers.
  • Access controls to limit personnel access to personal data on a need-to-know basis.
  • Regular security reviews and updates to our systems and practices.
  • Secure storage of data with reputable hosting providers that comply with applicable data protection standards.
  • Incident response procedures to handle any potential data breaches promptly.

While we strive to protect your data, no method of electronic transmission or storage is completely secure. We encourage you to use strong passwords and exercise caution when sharing personal information online.

12. Children's Privacy

Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us and we will take prompt steps to delete it.

13. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our Website after changes are made constitutes acceptance of the revised policy.

15. Right to Lodge a Complaint

If you believe that we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

  • Website: https://ico.org.uk
  • Phone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

We encourage you to contact us first so we can try to resolve your concern directly.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: